The Medical Alley Podcast (Presented by MentorMate)
Gain insights from leaders as they discuss their experiences guiding the organizations that make Medical Alley the epicenter of health innovation and care. Join us for conversations with top healthcare CEOs, startup entrepreneurs, and other experts in healthcare community who are doing innovative work right here in Medical Alley.
The Medical Alley Podcast (Presented by MentorMate)
Inside Salesforce’s Vision for AI-Driven Engagement in MedTech
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MedTech companies are navigating a new reality: more data, more tools, and more pressure to engage customers and teams in smarter, more efficient ways. But with no clear playbook, many are struggling to keep up.
In this episode of the Medical Alley Podcast, Ben Wagner sits down with Salesforce’s Larry Davis to unpack how engagement is evolving across the industry, and where AI is beginning to make a real impact.
From the rise of agentic AI to the challenges of scaling innovation in highly regulated environments, Larry shares practical insights on how organizations can cut through complexity, reduce administrative burden, and empower teams to focus on what matters most.
They explore:
- Why only 28% of a sales rep’s time is spent actually selling—and how to fix it
- What “agentic AI” really means (and why it matters now)
- The biggest mistakes companies make when adopting AI
- How to move from pilots to enterprise-scale transformation
- What the future of personalized, patient-centered engagement could look like
Whether you’re leading commercial teams, building digital strategy, or simply trying to make sense of the AI wave, this conversation offers a clear, grounded look at where MedTech is heading, and how to keep up.
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